How will I be notified of the installation?

A postal letter will be mailed approximately two weeks before the planned installation. This letter will provide you with information to contact the Town’s contractor, Baystate Winsupply Co., to schedule an appointment for the installation. Please do not ignore this letter. Your attention to the matter will help ensure the new infrastructure goes online in a timely fashion. Your cooperation is greatly appreciated.

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1. How will AMI benefit me?
2. How do you know that the reading is accurate?
3. When will my installation occur?
4. How will I be notified of the installation?
5. How long will installation take?
6. Will water service be interrupted during installation?
7. I have a finished basement; can I still have AMI installed?
8. Are there health concerns with radio signals?
9. Will the radio transmitter interfere with my television, computer, cordless phone, garage door, pacemaker or other electronic devices?
10. How will I know that you have my meter reading and not someone else’s?
11. Will my water bill go up?
12. Will there be any difference in the delivery or quality of water after my meter upgrade?
13. Who can I talk to more about this?